Finding product-solution fit for an AI Lesson Planning Tool
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Project Overview
Project Description
The five-month project aims to understand the challenges novice college instructors face in lesson design and to validate the effectiveness of our solution in addressing these issues.
Domain
Higher Education
Client
Team
Product Manager, UX Researcher, Software Engineer.
Sections
Duration
Ongoing (Oct 2023 - March 2024)
Target Group
Novice college instructors
My Role
UX Researcher
UX Methods
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User Interview
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Concept Testing
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Part 1: Formulate plan
Part 1.1: Background
Teaching Tool, an EdTech startup, is established by individuals employed at a university, motivated by the goal of supporting college instructors in creating more interactive and engaging classroom experiences.

Part 1.2: Research Goal

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Part 2: Conduct User Interview
Part 2.1: Research Goal

Part 2.2: Research Method
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Part 2.2.1: Planning user interview
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Part 2.2.2: Conducting User Interview




Part 2.2.3: Synthesizing Findings
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Part 2.2.4: Quotes from participants



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Part 3: Develop Product Concept
Part 3.1: User Persona
The user persona was crafted to represent the challenges faced by our target users, who often find themselves teaching courses outside their comfort zone.
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Part 3.2: User Journey Map
The user journey map illustrates the negative emotional experiences of our target users during lesson preparation phases.
Hopefully, our product will alleviate these difficulties
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Part 3.3: Product Concept & Key Features
Informed by the user persona and user journey map, the product manager, the software engineer, and me envision Teaching Tool as a comprehensive service platform that supports instructors at every step of the lesson design.

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Part 4: Build MVP
Given that the user journey map indicated the lowest emotional point occurs during the content delivery design phase, the decision was made to focus the MVP on addressing this specific aspect.

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Part 5: Test
Part 5.1: Research Goal

Part 5.2: Research Method
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Part 5.2.1: Offering a two-month free trial
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Note that the user trial offering is entirely up to the participants regarding how they choose to use the teaching packs. They can decide to fully integrate, partially use, or not use the materials provided.
Part 5.2.2: Planning end-of-trial feedback session
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Part 5.2.3: Conducting user interview at the end of the user trial




Part 5.2.4: Synthesizing Findings
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Part 5.2.5: Quotes from participants





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Part 6: Deliver
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