top of page

Finding product-solution fit for an AI Lesson Planning Tool

Beige and Brown Modern User Persona Graph (17).png

Project Overview

Project Description

The five-month project aims to understand the challenges novice college instructors face in lesson design and to validate the effectiveness of our solution in addressing these issues.

Domain

Higher Education

Client 

Team

Product Manager, UX Researcher, Software Engineer.

Sections

Duration

Ongoing (Oct 2023 - March 2024)

Target Group

Novice college instructors

My Role

UX Researcher

UX Methods

  • User Interview

  • Concept Testing

Part 1: Formulate plan

Part 1.1: Background

Teaching Tool, an EdTech startup, is established by individuals employed at a university, motivated by the goal of supporting college instructors in creating more interactive and engaging classroom experiences.

default-thumbnail_edited.jpg
Part 1.1: Background​

Part 1.2: Research Goal

11.png
Part 1.2: Research Goal

Part 2: Conduct User Interview

Part 2.1: Research Goal

12.png
Part 2.1: Research Goal

Part 2.2: Research Method

Beige and Brown Modern User Persona Graph (16).png
Part 2.2: Research Method

Part 2.2.1: Planning user interview

Beige and Brown Modern User Persona Graph (15).png
33.png
Part 2.2.1: Planning user interview
32.png
35.png
34.png
36.png

Part 2.2.2: Conducting User Interview

​Part 2.2.2: Conducting User Interview

Part 2.2.3: Synthesizing Findings

Beige and Brown Modern User Persona Graph (13).png
Beige and Brown Modern User Persona Graph (14).png
Part 2.2.3: Synthesizing Findings

Part 2.2.4: Quotes from participants

68.png
69.png
Part 2.2.4: Quotes from participants
70.png

Part 3: Develop Product Concept

Part 3.1: User Persona

The user persona was crafted to represent the challenges faced by our target users, who often find themselves teaching courses outside their comfort zone.

Part 3.1: User Persona
Beige and Brown Modern User Persona Graph (11).png

Part 3.2: User Journey Map

The user journey map illustrates the negative emotional experiences of our target users during lesson preparation phases.

Hopefully, our product will alleviate these difficulties

Part 3.2: User Journey Map
Ivory Pastel Orange Modern Gradient Customer Journey Map Graph (1).png

Part 3.3: Product Concept & Key Features

Informed by the user persona and user journey map, the product manager, the software engineer, and me envision Teaching Tool as a comprehensive service platform that supports instructors at every step of the lesson design.

Part 3.3: Product Concept & Key Features
2.png
Beige and Brown Modern User Persona Graph (12)_edited.jpg

​Click to see each section

Part 4: Build MVP

Given that the user journey map indicated the lowest emotional point occurs during the content delivery design phase, the decision was made to focus the MVP on addressing this specific aspect.

Red Yellow and White Minimalist Food Delivery Service Poster.png

Part 5: Test

Part 5.1: Research Goal

13.png
Part 5.1: Research Goal

Part 5.2: Research Method

Beige and Brown Modern User Persona Graph (15).png
Part 5.2: Research Method

Part 5.2.1: Offering a two-month free trial

Beige and Brown Modern User Persona Graph (14)_edited.jpg
Part 5.2.1: Offering a two-month free trial

Note that the user trial offering is entirely up to the participants regarding how they choose to use the teaching packs. They can decide to fully integrate, partially use, or not use the materials provided.

Part 5.2.2: Planning end-of-trial feedback session

Beige and Brown Modern User Persona Graph (16).png
47.png
Part 5.2.2: Planning end-of-trial feedback session
46.png
48.png
49.png
50.png

Part 5.2.3: Conducting user interview at the end of the user trial

Part 5.2.3: Conducting user interview at the end of the user trial

Part 5.2.4: Synthesizing Findings

Beige and Brown Modern User Persona Graph (13).png
Beige and Brown Modern User Persona Graph (14).png
Part 5.2.4: Synthesizing Findings
73.png

Part 5.2.5: Quotes from participants

71.png
72.png
​Part 5.2.5: Quotes from participants
74.png
76.png
75.png
bottom of page